Termos e Condições

The following rules and regulations contained in this document apply to all visitors and users of the online store Reflexo de Saberes, Unipessoal, Lda (www.reflexodesaberes.com) website (the "Website").

Rule 1 - General information

The online store  www.reflexodesaberes.com is operated by Reflexo de Saberes, Unipessoal, Lda, NIPC PT507975480 with office located at Av. da Republica, n.º6 - 1.ºEsq.º, Lisboa. By using the Website, you accept and agree to be bound by these rules and regulations, as they may be updated from time to time and posted here without prior notice to you. You must therefore review them periodically. 

Rule 2 - Content of the Website and copyright information

You agree not to reproduce, distribute, sell, trade, resell or exploit for any commercial purposes the content of the website.

You agree not to interfere with or disrupt the Website services, the security systems of the Website or of the Website content. 

Please make sure that, before placing your order, you have checked the specifications and compatibility of the products by visiting the website of the manufacturer. 

The administrators of www.reflexodesaberes.com are constantly working on maintaining the accuracy of the information displayed on the Website. However, the Website does not warrant that product descriptions or other content of this Website is accurate, complete, reliable, current, or error-free. Please note that the photographs are provided for informational purposes only and that they can display certain product accessories that may not be included in the standard sales package.

Rule 3 - Your account 

Using the Website or certain sections of the Website require setting up a user account. If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you suspect that the security of your user account has been violated, please inform the Website administrator as soon as possible. www.reflexodesaberes.com is not liable for any damage that may occur from the unauthorized use of your user account. 

Rule 4 - Limitations of liability 

The Website and the company that operates the Website will not in any case be liable to any party for any direct, indirect, incidental, special, consequential or punitive damages for use of this site or any other hyperlinked web sites including, without limitation, lost profits or revenues, costs of replacement, business interruptions, loss of data or damages resulting from use of or reliance on the information present.  

Rule 5 - Availability of the Website 

www.reflexodesaberes.com reserves the right to terminate, change, suspend or discontinue, temporarily or permanently, any aspect of the Website, including the availability of any features of the site, at any time and without notice. You agree that www.reflexodesaberes.com shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Website (or any part thereof). 

If you have questions regarding our Terms of Use, please contact us by using the dedicated contact form or at info@reflexo-de-saberes.pt

Rule 6 - Termos e Condições relativos a Inscrições em Formação Presencial

1) Todas as inscrições em Formação Virtual ao Vivo e Presencial pagas ao valor normal de inscrição (i.e., valor não sujeito a qualquer desconto ou promoção) beneficiam da GARANTIA DE SATISFAÇÃO 100%, ou seja, em caso de não realização do curso na data para a qual o cliente se inscreveu, a RDS - Reflexo de Saberes, Unipessoal, Lda devolverá os 100% do valor de inscrição, caso o(a) cliente assim o deseje.

2) Para todas as inscrições em Formação Virtual ao Vivo ou Presencial pagas a valor descontado do valor normal de inscrição (i.e., valor obtido por via de desconto e/ou promoção e por consequência inferior ao valor normal de inscrição) a GARANTIA DE SATISFAÇÃO 100% só funciona após o 3º adiamento de data de realização do curso para o qual o(a) cliente se tenha inscrito originalmente.

Informação aos Consumidores

Em caso de litígio, o consumidor pode recorrer à Resolução de Litígios em Linha da Comissão Europeia: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=PT

Poderá ainda recorrer ao Livro de Reclamações eletrónico: www.livroreclamacoes.pt

Mais informações em Portal do Consumidor: www.consumidor.pt